Enjoy nature without ticks and fleas

Frequently Asked Questions

The device emits a series of ultrasonic pulses that are imperceptible to humans, pets or wildlife, but disturb ticks and fleas, thus keeping them away.

Ultrasonic wave is an acoustic (sound) energy in the form of waves having a frequency range above that of the human hearing range. The sounds humans can perceive have a frequency ranging from 20–20,000 hertz (Hz). Although dogs and cats hear way better than people, they are not disturbed by the very high frequency of 40 kHz, making the TICKLESS device entirely safe and harmless.

Tickless technology underwent rigorous testing and was proven effective by a clinical study at the School of Veterinary Medical Microbiology and Infectious Diseases Laboratory at the University of Camerino, Italy.

No! Although dogs and cats hear way better than people, they are not disturbed by the soundwave TICKLESS emits. Dogs can realize ultrasound waves between 25-30 KHz, the device is working with 40 KHz, making the device entirely safe and harmless.

Due to the latest field study, we can conclude that the device is 94% efficient against ticks without using any dangerous chemicals! To ensure the best possible protection, we recommend taking other precautions (e.g. shampooing) before use.
In areas heavily populated by ticks, 100% protection is not guaranteed.It is not suitable for removing ticks or fleas from pets that have already been infected.

In some cases especially in areas heavily populated by parasites, it is possible for the occasional tick to affix itself to you or to your pet despite wearing TICKLESS, but the ultrasound waves disturb them so they will leave you or your pet.
If you found a tick climbing on you grab it with a tissue and flush it down the toilet.

The device is highly resistant to moisture (IP31), which means it can be used in rainy weather, and no problem if some water drops on it.
If your dog goes accidently into water, dry the device with a cold blowing hair dryer as soon as you can. In case if it’s immediately dried out the device will most probably work flawlessly thereafter but it might affect battery life.

No. Do not put the device in a pocket or bag, as doing so will obstruct the emitted ultrasonic waves.

Yes! Ultrasound surrounds the body of the Pet within a 1.5m/5 feet radius.

To ensure its effectiveness, the device should remain affixed to the animal at all times. If you remove the animal’s collar at home, we recommend using our TICKLESS HOME device. TICKLESS is effective against ticks and fleas, but while ticks are outside your home, fleas are inside. Fleas are laying their eggs always close to the host, so close to the place where your dog is sleeping.

Under average weather and temperature conditions, the Human, Hunter, Horse, Pet, Baby devices can be used for at least 6 months, while the Mini, Run, Active and Home devices can be used for up to years.

No! TICKLESS is a closed system, so once you try to change the battery, you can break the device and its effectiveness cannot be guaranteed anymore. By opening the device, you also lose the guarantee we provide.

If you are looking for a rechargeable device, we recommend the TICKLESS MINI device!

Until the LED light appears, the device is working properly– and that means emitting sounds, too.

The Human/Hunter devices can be switched ON/OFF with the button (they also switch off after 8 hours of continuous working to save battery life). In this case the LED light marks the switching ON or OFF.

The Baby, Kid, and Pet devices operate for 6-12 months after first activation. By pressing the button. You can verify its continued operation at any time since the LED flashes in response. If you have any technical malfunction, please return the device to the place of purchase with the original receipt.

Yes! In areas heavily populated by ticks, we cannot guarantee 100% protection, so any other parasite repellent is an added shield of protection.

Yes! The ultrasound in the device is outside the hearing range of humans and pets. There has been no evidence found between ultrasounds and epilepsy (ultrasound or sound waves are even used to treat epilepsy seizures).

NO, s/he will not be allergic to TICKLESS Pet! The device keeps ticks and fleas away without the use of dangerous chemicals – the ones animals often are allergic to. It contains no toxics or fragrances, making it safe even for young animals, as well as for elderly, ill, or pregnant pets.

Yes! The device is absolutely harmless for babies, children and pregnant women. The device is non-toxic, environmentally friendly and works without releasing any chemicals or odours, safe to use for babies, children and pregnant women also.

You can choose the ones you like because all devices have the same range, and it will also cover large dogs.

House dust mites are parasites that can be the allergens for a syndrome called house dust allergy. In severe cases house dust allergy can lead to respiratory diseases (snuffles, asthma) and dermatitis. Dust mites are so small, so they are practically invisible. These bug-like creatures live in your home, their favorite habitations are the mattress in bedrooms, beddings, pillows, carpets, upholstered furniture and stuffed animals.

The MITELESS device emits ultrasonic pulses that are imperceptible to humans and pets but disturbs dust mites. It reduces the concentration of dust mites in the environment in which it is installed. The first results can be noticed in weeks after the device has been switched on. To achieve a better result, we suggest keeping it always activated, and to use it in every room where the dust-allergic person makes a long stay (like bedrooms).

The MITELESS HOME device works with a 110-230V power supply and is able to cover an area of about 30 sqm.
The MITELESS GO device’s operating range is approximately 2 meters.

Dust mites are so small, so they are practically invisible. These bug-like creatures live in your home, their favorite habitations are the mattress in bedrooms, sofas, beddings, pillows, but they can also be found in the child’s trolley or in stuffed toys, in the wardrobe, or in your car seats and your child’s seats.

We suggest you clean up (vacuum cleaning, dusting) regularly while using the device, because this could help the efficiency of the device.

No, the ultrasonic waves don’t pass through the walls. We suggest to use Miteless Home in each bedroom to increase the efficiency.

If the nightlight is disturbing you, you can put a sticker on it, but please do not cover the grid part. If you cover it, this will obstruct the ultrasonic waves.